Irrespective of the fact that the hosting service supplied by the different companies is relatively the same, each provider has their own platform with its own tweaks and different ways to perform given operations. This is the reason why, an information-loaded knowledge base will be amazingly helpful both for persons with zero past experience and for technically skilled individuals who will at some point learn how particular operations are completed, but will lose some time in the meantime. The aim of such a knowledge base is to make the service quick and simple to use, sparing users loads of time and efforts. The outcome is more gratified customers, since they can quickly find the information they require, and less work for the help desk staff, because usually most of the inquiries and difficulties that customers have got are already enumerated in the knowledge base. If the articles are professionally written and encompass more things, you will be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting services that we offer feature a comprehensive knowledge base where you can find all you should know with regards to your hosting account. Regardless of whether you’re aiming to set up a new MySQL database, to redirect a domain using an .htaccess file or to set up an email address on your PC or mobile device, you can simply read our step-by-step help articles and all the info that you need will be there. When you visit a given section of your Hepsia Control Panel, you’ll see articles that pertain to the functions that you can access through it. In case you wish to see the complete article collection and get acquainted with all the functions that Hepsia offers, or only to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any difficulty that you may face, but if you do not find the info that you require, you can always touch base with us, as our technical support staff is working night and day.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting feature comprehensive technical documentation where you will see information on all the features that our custom-created Hepsia Control Panel offers, plus solutions to different questions and obstacles that you might encounter. All user guides contain comprehensive descriptions, which implies that you will not have to worry about missing something in case you aim to export a database, for instance. The troubleshooting articles cover a variety of tenable causes of certain issues and the solution for each one of them, so in case you’re not able to send email messages although you have the correct settings, for instance, you can quickly see what the reason may be and fix the problem with several clicks in your email client. As Hepsia has quite a lot of features, you will be able to find relevant articles in each of its sections. If you’d rather examine all help articles, click on the Help link, which is located in the top right-hand side of the window.