Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Warranty

  • Each ticket that you submit to our tech help Dept will be attended to in about 60 mins. All regular questions will be resolved immediately. Nonetheless, if the support inquiry you have sent needs help from a capable admin technician, we are going to send the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Qualified Technical Help Service

  • We’ll be online for you day and night to deliver help and customer support as well as to assist you with any issue that you could run into when working with your virtual server. We will help you with all installed in advance programs, such as your OS, server admin panel (depending on the VPS type) and the Web Hosting Control Panel made solely by our developers.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Hosting Control Panel that is included totally free with your VPS includes a built–in article base. You can find a range of detailed how–to articles and reviews and a range of step by step video courses that illustrate all the regular web site management tasks. You can easy–access them by hitting the Help or Video control keys in the upper right corner of each Control Panel section.