Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent quality support without delay is our top priority, so that we backup each Linux shared hosting services plan with a one hour ticket solution warranty. Once you present a ticket or drop an e–mail, our client help and support crew will try all they possible can to present the most acceptable resolution for your situation and to offer you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any issue you have got associated with our services. We’ve got techs present continuously to give you help and support when necessary. You could use the ticketing system or post an email any time, alternatively you can pick–up the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while working on your sites within the Control Panel, you’ll be able to always simply click the Help key and pick your query in the set of articles that will came up. We have as well turned most of the articles and reviews into training videos. The catalogue of instructional videos will come up if you click the Videos button available in each section.